Legal

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last Updated: November 10, 2025

1

Introduction

At Zafriya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through Stripe)
  • Account credentials (email and password)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies
3

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Send you promotional emails (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
4

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your payment information is processed securely through Stripe, a PCI-compliant payment processor. We do not store your complete credit card information on our servers.

Your account credentials are encrypted and stored securely using Firebase Authentication. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6

Third-Party Services

We use the following third-party services that may collect and process your information:

Stripe

We use Stripe to process payments. Stripe's privacy policy can be found at stripe.com/privacy.

Firebase

We use Firebase for authentication and data storage. Google's privacy policy can be found at policies.google.com/privacy.

Analytics

We may use analytics services to understand how visitors use our website and to improve our services.

7

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and services
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or merger
8

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to certain processing of your information

To exercise these rights, please contact us at support@zafriya.com.

9

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymize it.

10

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information remains protected.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Zafriya

Address

Calle Marcelo Usera núm. 115 Bj Loc, 28026, Madrid

Also review our Terms of Service

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Privacy Policy · Zafriya | Zafriya